Social Media Policy

OPEN ARMS HEALTHCARE LLC

POLICIES AND PROCEDURES

Social Media Policy



Purpose

The purpose of this Social Media Policy is to provide guidelines for appropriate use of social media to protect client confidentiality, maintain professionalism, and uphold the reputation of Open Arms Healthcare, LLC.

Scope

Applies to all employees, contractors, and administrative staff.

Includes all forms of social media, messaging apps, blogs, and online forums.

Policy Statement

Open Arms Healthcare, LLC is committed to protecting client privacy, maintaining professionalism, and safeguarding the company’s reputation.

Confidentiality & HIPAA Compliance

Employees must never post or share client information, including names, photos, or medical details.

Employees must comply with HIPAA regulations at all times.

Professional Conduct

Maintain respectful and professional communication.

Do not post negative or inappropriate content about clients, coworkers, or management.

Company Name & Branding

Do not use company name or logo without permission.

Do not create pages representing the company without approval.

Personal Use During Work

Limit personal social media use during work hours.

Do not use social media while providing direct care.

Photography & Recording

No photos or videos in client homes.

No recording without consent.

Reporting Violations

Report any confidentiality breaches or inappropriate posts to administration.

Disciplinary Action

Violations may result in warnings, suspension, or termination.

Serious violations may lead to legal action.