Privacy Policy

Effective Date: 11/04/2025


Open Arms Healthcare LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect your privacy in accordance with applicable laws and regulations.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home address, date of birth, and other identifying information provided through our website, job applications, forms, or text message (SMS) communications.


  • Health Information: When applicable, information related to care plans, health status, or services provided under our home care programs.


  • Technical Information: IP address, browser type, and usage data collected automatically through our website for analytics and security purposes.


2. How We Use Personal Information

We use your information to:

  • Provide home care services
  • Respond to inquiries, referrals, or job applications
  • Send appointment reminders, scheduling updates, or service alerts
  • Communicate with you via SMS or email regarding employment or care coordination
  • Comply with applicable state and federal regulations, including Medicaid and HIPAA requirements


3. Sharing of Information

We may share information only with:

  • Authorized employees, caregivers, or administrators who need it to perform their duties
  • State and federal regulatory agencies as required by law.
  • Trusted service providers who assist in billing, HR, and communication systems, under strict confidentiality agreements


We do not sell, rent, or trade you personal information with third parties.


4. SMS/Text Messaging Consent

By providing your phone number, you consent to receive SMS communications from Open Arms Healthcare, LLC for scheduling, employment, or service-related updates. SMS consent is not shared with third parties or affiliates. You may opt out at any time by replying "STOP" to any message.


5. Data Security

We use administrative, physical, and technical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.


6. Your Rights

You may request access to, correction of , or deletion of your personal information by contacting us at:


Email:

openarmshealthcarevallc@gmail.com


Phone:

(757) 937-3262


7. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be ab available at https://www.openarmshealthcarellc/privacy-policy